The second-hand marketplace Members Share Displeasure Over Size Modifications

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.

Digital Channels Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with similar services.

It has advised users to review their products and update the measurements by hand where appropriate, resulting in member annoyance.

Sizing System Modifications

Earlier, the measurements included numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.

Shopper Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".

"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.

Platform Context

The app has more than 100 million shoppers, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.